RETURNS.
EXCHANGES.
REFUNDS.

01 / Policy overview

VG Clothing accepts eligible return and exchange requests made within 1 calendar days after the order is delivered. Please contact our team before shipping a product back.

This policy applies to online orders placed with VG Clothing for delivery in India. Your rights under applicable consumer protection laws remain unaffected.

02 / Item eligibility

Returns and exchanges for size or change of mind are considered for unused items in resaleable condition. Claims for incorrect, damaged or defective products are also reviewed.

• Please keep your order information and product photos ready.
• For size or change-of-mind requests (where allowed), the item should be unworn, unwashed, and returned with its original tags and packaging.
• Incorrect, defective or damaged items should be reported with clear photographs so the team can review the issue.

03 / How to request support

1. Contact VG Clothing via WhatsApp with your order details and reason for the request.
2. For damaged, defective or incorrect products, include clear product photographs and packaging details.
3. Wait for the team's return or exchange instructions before sending anything to an address.
4. If an item needs to be shipped back, follow the instructions provided after review.

04 / Return shipping costs

For approved size or change-of-mind requests, the customer is responsible for return shipping charges. For incorrect, damaged or defective items, contact VG Clothing to confirm return-shipping arrangements before sending anything.

Any charges, where applicable, should be communicated before an approved return or exchange is processed.

05 / Refunds and exchanges

For eligible and approved returns, a refund is arranged to the original payment method where available. For approved exchanges, the replacement size or product is subject to stock availability.

Once the request and, where necessary, the returned item have been reviewed, VG Clothing will confirm the next steps. Payment-provider processing times may vary.

06 / Contact VG Clothing

For a return, replacement, exchange or refund question, contact our support team using the details below.